Sales

Your Trusted Business Partner.

At Oktal Pharma, we nurture the close relationships with our customers, which allows us to monitor and respond to the needs and requirements of our long-standing customers. Continuous investments in improving our business processes and employee training enable us to maintain customer trust and the reputation of Oktal Pharma as a reliable business partner.

High-Quality Support

In addition to our professional field staff, our customer relations associates are available to assist our customers every day.

Eighteen agents with many years of experience are allocated to four regions, and they respond to customer inquiries within seconds.

Being committed to continuous employee training, we are able to satisfy all the requirements and needs of our customers and provide them with excellent support in day-to-day business and patient care.

Pharmacies

Oktal Pharma does business with more than 1.200 publicly and privately owned pharmacies in the Republic of Croatia.

Our sales representatives maintain regular contact with pharmacists in order to monitor and listen to market needs and requirements to which we readily respond.

We continuously follow and implement new technologies that enable us to improve our day-to-day operations, and further develop customer trust and the quality of our service.

Online ordering ensures our operations are run expeditiously, with prompt support from our telephone sales agents.

We are the representative of a wide range of pharmacy products, and we pride ourselves for being the exclusive distributor for certain products.

Through the Zdravlje Plus programme we help pharmacists respond to the demands of the modern market.

Hospitals

To meet all needs and requirements, we provide a team of experts specialized in cooperation with hospitals.

Our long-term collaboration with hospitals is achieved by bidding for tenders in which we stand out with the broadness of our range and quality of service, which is in line with the highest standards of Good Distribution Practice (GDP) and Good Manufacturing Practice (GMP).

We provide a team of experts specialised in working with hospitals to help you with all your needs and requests. We continuously follow and implement new technologies and high standards that enable us to improve our day-to-day operations.

Opticians

For more than 30 years, Oktal Pharma has been building strong partnerships with optical businesses.

Oktal Pharma has been working successfully with opticians for 30+ years, providing them with logistics, customer, marketing, and training support. By partnering with more than 95% of opticians in Croatia and by providing them with support, we ensure constant availability and impeccable health safety of products.

Polyclinics and Medical Practices

We provide a product range for polyclinics and medical practices throughout the Republic of Croatia.

A substantial share of our product range is supplied to polyclinics and doctor's offices. By offering a simple ordering procedure and delivery throughout the territory of the Republic of Croatia, we provide our customers with a comprehensive service.